Elevate your customer experiences with expert strategy consulting and customer data platform powered by AI.
Grow with confidence - our team of business strategy consultants, with expertise from international corporate consulting and digital experience optimization, will help you get the most out of your digital transformation journey.
Experience our software services that incorporate AI and No-Code technologies, helping you eliminate technical barriers while meeting your marketing and sales needs.
Led by industry experts, data consultants, and technical advisors, our Customer Success Team helps brands align marketing strategies with their business goals through data-driven insights for maximum impact.
OmniSegment CDP combines three powerful modules: Customer Data Platform (CDP), Marketing Automation (MA), and Business Intelligence (BI) to support businesses in multi-channel data integration, flexible customer tagging, No-Code marketing, and AI prediction. These features help businesses execute personalized marketing, enhance customer retention, boost sales conversion, and deepen customer engagement.
We provide business strategy consulting services focused on customer experience (CX), helping businesses understand their customers and achieve excellence through proper implementation of membership system, customer tagging design, and Net Promoter Score (NPS). Our services are built on the extensive experience of our Japanese parent company, beBit Group.
Utilizing beBit TECH's industry-leading MarTech products, our digital strategy consultants from various industry backgrounds offer tailored data consulting services based on industry characteristics, brand goals, customer profiles, and implementation versions. These services are aimed at enhancing brand operational efficiency and effectiveness.
In the retail industry, businesses often have to deal with fragmented data from various sources such as membership and product inventory. Retail owners needed expertise in customer data management to deliver effective customer experiences. beBit TECH provides strategic consultations and an actionable CDP; one that could not only unify customer data, but also allows customer tagging and shares relevant recommendations with its AI-prediction model.
Learn how Versuni captured customer data across all channels through OmniSegment CDP to design seamless customer experiences that helped them increase online revenue conversion by 55%.
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When it comes to thriving in the fiercely competitive beauty industry where personalized demands are high, brand loyalty plays a crucial role. beBit TECH helps businesses outperform by consolidating data from offline and online sources to create 360-degree customer profile view, allowing brands to do targeted and personalized marketing campaigns such as product recommendations by profile tagging and customer journey orchestration.
Learn how beBit TECH helped Cha Tzu Tang orchestrate meaningful customer journeys with automated customer tagging and AI algorithms, delivering optimal and personalized customer experiences.
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With the vast and seasonal nature of the food industry, businesses are required to adopt various strategies to cater for different customer spending frequencies, which can be in the form of individual purchases, group spending, or gifting. beBit TECH’s product and services helps businesses acquire customer data at scale and convert actual revenue with market segmentation.
Through AI segmentation, beBit TECH helped June 1st gain deeper market understanding, delivering precise data on customers’ behavior and preferences. Through implementing market segmentation strategies, June 1st increased business conversion rates by 150 times.
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In the health and wellness industry, customers prioritize market reputation, product quality, and brand expertise over price discounts. To foster initial and repeat purchases, a brand must earn consumer trust. beBit TECH helps brands achieve this by using customer browsing and purchasing behavior to deliver personalized health knowledge and post-purchase care services. This precise personalization meets each customer’s unique needs, enhancing trust and loyalty.
beBit TECH has assisted DV Biomed in optimizing their sales conversion process. By implementing a re-engagement strategy for dormant customers, DV Biotech has successfully increased their repeat purchase rates, thereby expanding the foundational revenue of the brand.
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In the apparel industry, businesses are often faced with challenges in inventory control, because apparel inventory is generally perishable. The fact that products have limited shelf lives means that businesses are required to have accurate planning for demand. beBit TECH helps brands quickly establish segmented customer journeys and automate promotional campaigns for new arrivals and end-of-season sales. By recommending products based on customer attributes and style preferences, beBit TECH enhances operational efficiency, boosts sales conversion rates, and strengthens brand competitiveness.
Taiwan’s iconic fashion brand plain-me achieved 106% increase in click-through rates with automated survey feedback and real-time customer data through OmniSegment CDP.
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Consumers have varied needs based on their pets' breed, age, and health. Brands must offer diverse products and personalized recommendations to ensure steady revenue growth. beBit TECH uses comprehensive data integration and flexible labeling to help brands deeply understand customer needs. Together with the implementation of cross channel marketing communication, this approach effectively increases brand loyalty and engagement.
DogCatStar leverages beBit TECH’s all-in-one data integration to accurately understand pet owner preferences. Through personalized labeling, they were able to precisely engage customers, foster brand loyalty and develop a strong customer base.
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The rapid development of fintech makes data-driven customer experience optimization imperative. beBit TECH assists the finance industry in identifying the key metrics for customer experience. By implementing a Net Promoter Score (NPS) detection system at critical touchpoints, the industry can continuously optimize financial experiences and enhance customer lifetime value.
With the help of beBit TECH, CTBC Bank established a comprehensive customer experience management system that seamlessly integrates end-to-end feedback collection, analysis, and optimization.
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Helping businesses build a competitive edge through precision in addressing customer management needs